Safe Sign-In, Step by Step
- Open a fresh tab and manually type
itrustcapital.comin the address bar. Verify the padlock (HTTPS) before proceeding. - Use the site menu and click Log In on the official homepage. Avoid search-engine ads or third-party “login” pages.
- Enter your email + password on the official sign-in screen. Never share credentials by email or chat.
- Complete 2-Factor Authentication (2FA) if prompted. App-based codes (e.g., an authenticator app) are preferred over SMS when available.
- Review your dashboard only after you’re confident you’re on the official site. If anything looks off, stop and re-check the URL.
Quick Security Checklist
- Verify the URL is the exact official domain you expect (
itrustcapital.com). - Bookmark the official homepage and use that bookmark every time you sign in.
- Never reuse your password; a password manager helps generate and store unique credentials.
- Enable 2FA and keep backup codes in a secure location.
- Sign out on shared devices and clear the browser if you used a public computer.
Troubleshooting Sign-In
- Forgot password? Use the official reset link on the sign-in page, then set a brand-new, unique password.
- 2FA not working? Check your device time is set to automatic and confirm you’re using the same 2FA method you originally set up.
- Page won’t load? Try a private window or a different browser. Disable suspicious extensions that may inject content.
- Concerned about phishing? Close the tab and re-navigate by manually entering
itrustcapital.com.
Account Recovery, the Safe Way
If you lose access to your email or authenticator, start recovery only from the official site. Follow the prompts carefully, provide requested verification, and avoid third-party “helpers.”
Heads-Up
Nobody from support will ask for your full password or 2FA codes. If someone does, it’s a red flag—end the conversation and return to the official site.